- I am trying to login. What is my Student ID?
- For most students, your Student ID is simply your social security number with no dashes. Some students (like international students) have a special Student ID that was assigned to them by the Registrar’s Office. For more information, see Logging In.
- Why doesn’t my name or student ID appear on my print-outs from CampusConnect?
- SOSU is committed to protecting your privacy. If you print something from the system in a public place, we don’t want your information to end up in the wrong hands. If your name and ID is not on the print-out anywhere, no one will know it’s yours.
- I am trying to login for the first time. What is my PIN?
- By default, all first-time users of CampusConnect have a PIN that is their date of birth in MMDDYY format. For example, if you were born on March 20, 1980, your PIN would be 032080. For more information, see Logging In.
- I am trying to login, but I forgot my PIN. Now what?
- The Registrar’s Office can reset your PIN back to your birthday for you. Contact the Registrar’s Office to see how to get your PIN reset.
- I was using CampusConnect, and it seems to be stuck on “Processing…” What do I do now?
- Don’t panic! See the help pages on how to resolve this issue.
- Why does the system not allow me to use the “Reg’r/Add/Drop” function?
- There are several possible reasons. First, web registration may be turned off by the Registrar’s Office because it is not time to enroll. Second, you may not have an advisor’s approval to enroll yet. Third, you may have a hold that prevents you from enrolling.
- What if I lost my connection or the session timed-out while I was adding or dropping classes? Are my changes lost? Do I have to start all over again?
- No. All changes made with CampusConnect are real time, so be careful. When you log back in, the last change you made should still be there. If you need specific help with adding or dropping classes, contact the Registrar’s Office.
- What is a hold?
- A hold means you have some unfinished business with a University office. It could be an unpaid bill, an overdue library book, an old transcript you never turned in, etc… If your not sure about a hold, contact the Registrar’s Office.
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