Blackboard Student Support Request

IMPORTANT: All online & blended classes will be available in Bb by the first scheduled day of your specific class.   For additional information, please contact your instructor.

Please use the form below to request online assistance with the Southeastern Blackboard system. When completing the request for assistance, be as specific as possible. An email address is required for online support. Other support options include:

• Telephone: 580.745.3081 or 800.435.1327 -- M-F, 8:00 - 4:30 (during regular Campus office hours)
• Walk-in: Russell Building, room 317A -- M-F, 8:00 - 4:30 (during regular Campus office hours)
• Response to Technical Support Requests -- M-F, 8:00 - 4:30 (during regular Campus office hours)

Every attempt will be made to address your issues in a timely manner.

Before completing the form below, please verify that you have checked and met the minimum hardware/software requirements for the Southeastern Blackboard system and read the Frequently Asked Questions.

Full Name*:
Email Address*:
Nature of Request*:	Username Assistance Password Assistance Received An Error Course Not Showing Up Remove Past Courses Help with a Blackboard Feature Other Assistance Needed
Campus*:	Durant McCurtain County Ardmore Higher Ed McAlester Higher Ed OCCC Tinker Grayson Other
Bb Username*: (ex: jsmith89)
Bb Course ID, Name & Section Number*: (ex: ENG 1113.4)
Semester & Year*: (ex: Fall 2008)
Instructor*:
Course Type*: (Click All that apply)	Face-To-Face     Online     IETV
Internet Service Provider*: (Select One)	DSL (ATT, Verizon, etc.) CABLE (Communicom, CableOne, etc.) DIAL-UP (NetZero, ATT Dialup, etc.) SATELLITE (Direcway, WildBlue, etc.) CELLULAR (ATT, Sprint, etc.)
Internet Connection Type*: (Select One)	Wired Wireless
Description of Request*: (Please be specific)

*	HARDWARE/SOFTWARE REQUIREMENTS -- I have verified that my computer meets the minimum hardware & software requirements for using the Southeastern Blackboard. If not, please review those requirements here. (To continue, please type the letters "YES" (all caps) in the box to the left after verifying you have read the SE Blackboard hardware & software requirements.)

*Required Field