Southeastern News

Students rank Academic Advising and Instructional Effectiveness high in importance and satisfaction

DURANT, Okla. – Academic Advising and Instructional Effectiveness ranked highest in importance and among the highest in satisfaction among students at Southeastern Oklahoma State University, according to a recent survey.

The Noel-Levitz Student Satisfaction Inventory (SSI) was administered to 447 Southeastern students in the spring and fall of 2012. The SSI is one means that measures student satisfaction and priorities among various categories.

“I think it speaks highly of our students when they recognize the importance of advising and instruction to their overall success at the University,’’ said Dr. Jerry Polson, assistant vice president for academic outreach and research and dean of graduate studies. Polson has also served as a faculty member for 44 years.

“The Noel-Levitz data seems to indicate that Southeastern’s students are quite pleased with the quality of instruction they are receiving at the University,’’ Polson added. “This satisfaction is probably due to a number of factors, including a highly trained faculty, small class sizes, and the personal attention provided students by their instructors.”

The survey indicated that students believed that the content of the courses within their majors is valuable, and that the instruction is excellent in their major fields/most of their classes. These results from SSI would seem to be in line with the University’s mission of providing “an environment of academic excellence.’’

Students were also pleased with the assistance they received from academic advising. They noted that their academic advisor is approachable, knowledgeable about their major, and concerned about their success as an individual.

“At Southeastern, we realize how important academic advising is to our students and take great pride in the advising services provided,’’ said Tim Boatmun, associate dean of academic services. “Students consistently say they want individualized attention from a faculty member or professional staff. Academic advising is the primary activity in which students receive one-on-one attention from a professional attempting to help them reach their goals.’’

Overall results from the survey indicate that students at Southeastern are satisfied that the University is meeting and in many cases, exceeding their expectations.  In fact, student satisfaction is higher at Southeastern when compared to results nationally at other four-year institutions.

Southeastern students also reported higher satisfaction than the national average in such areas as Safety & Security, Recruitment and Financial Aid, Campus Support Services, Campus Climate, Student Centeredness, Service Excellence, Concern for the Individual, and Campus Life.