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SE Tech Support Resources

CIDT Support Live ChatIT Support Ticket SystemLibrary Support Live Chat

General Info

If you are experiencing technical issues, please go to support.se.edu and fill out to ticket. The appropriate department will be contacted, and you should receive a response within the next business day.

If you are experiencing issues with Blackboard or Canvas specifically, you can also reach out to our CIDT Support LiveChat (via the link above or in the section below).

Contact Resources – Technology Support

The Center for Instructional Development and Technology (CIDT)

Blackboard/Canvas, Respondus, & Zoom Support
CIDT Hours (In Office) Monday – Friday from 8am to 5pm. Available for in-person visits, phone, email, & chat.
CIDT Hours (After-hours) Monday – Sunday with intermittent hours spanning from 7am to 1am. Available ONLY by email and chat. After-hours phone calls are available upon request.
CIDT Website https://www.se.edu/cidt/
CIDT Email CIDT@se.edu
CIDT LiveChat Click this link to chat or go to www.se.edu/cidt/ and use the chat bar at the bottom of the page. You will either speak with a live representative or, if no one is available, you can leave a message and CIDT will get back with you via email as soon as possible.
CIDT Phone (In Office) 580-745-3185
CIDT Phone (After-hours) 580-789-9643

IT Support Services

SE Email, Colleague Self-Service, & General SE Technology Support
IT Hours Monday – Friday from 8am to 5pm. Available for in-person visits, phone, email, and tickets requests.
IT Website https://it.se.edu/
IT Support Ticket https://www.se.edu/support/
IT Email IT@se.edu
IT Phone 580-745-2408

Contact Resources – General SE Student Services Support

Henry G. Bennett Library Support

Library Catalog, Databases, Interlibrary Loans, & Research Guides
Library Hours The library’s hours can vary by semester/holidays, but you can typically find their hours information on the se.edu/library website.
Library Website https://www.se.edu/library/
Library Email AskALibrarian@se.edu
Library Live Chat Click this link to access the library’s chat resource.
Library Phone 580-745-2932

Registrar’s Office

Registration, Student Information, & Academic Data in Colleague Self-Service
Registrar Hours Monday – Friday from 8am to 5pm. Available for in-person visits, phone, or email requests.
Registrar Website https://www.se.edu/registrar/
Registrar Email Registrar@se.edu
Registrar Phone 580-745-2165