{"id":719,"date":"2022-08-05T15:08:57","date_gmt":"2022-08-05T15:08:57","guid":{"rendered":"https:\/\/www.se.edu\/cidt\/?page_id=719"},"modified":"2023-11-28T21:32:44","modified_gmt":"2023-11-28T21:32:44","slug":"se-tech-support-resources","status":"publish","type":"page","link":"https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/","title":{"rendered":"SE Tech Support Resources"},"content":{"rendered":"

\"CIDT<\/a>\"IT<\/a>\"Library<\/a><\/p>\n

General Info<\/h3>\n

If you are experiencing technical issues, please go to support.se.edu<\/a> and fill out to ticket. The appropriate department will be contacted, and you should receive a response within the next business day.<\/p>\n

If you are experiencing issues with Canvas specifically, you can also reach out to our CIDT Support LiveChat (via the link above or in the section below).<\/p>\n

Contact Resources | Technology Support<\/h3>\n\n\n\n\n\n\n\n\n\n\n\n
\n

The Center for Instructional Development and Technology (CIDT)<\/h4>\n<\/td>\n<\/tr>\n

\n
Canvas, Respondus, InSpace & Zoom Support<\/h5>\n<\/td>\n<\/tr>\n
CIDT Hours (In Office)<\/td>\nMonday – Friday from 8am to 5pm. Available for in-person visits, phone, email, & chat.<\/td>\n<\/tr>\n
CIDT Hours (After-hours)<\/td>\nMonday – Sunday with intermittent hours spanning from 7am to 1am. Available ONLY by email and chat. After-hours phone calls are available upon request.<\/td>\n<\/tr>\n
CIDT Website<\/td>\nhttps:\/\/www.se.edu\/cidt\/<\/a><\/td>\n<\/tr>\n
CIDT Email<\/td>\nCIDT@se.edu<\/td>\n<\/tr>\n
CIDT LiveChat<\/td>\nClick this link to chat<\/a> or go to www.se.edu\/cidt\/<\/a> and use the chat bar at the bottom of the page. You will either speak with a live representative or, if no one is available, you can leave a message and CIDT will get back with you via email as soon as possible.<\/td>\n<\/tr>\n
CIDT Phone (In Office)<\/td>\n580-745-3185<\/td>\n<\/tr>\n
CIDT Phone (After-hours)<\/td>\n580-789-9643<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n\n\n\n\n\n
\n

IT Support Services<\/h4>\n<\/td>\n<\/tr>\n

\n
SE Email, Colleague Self-Service, & General SE Technology Support<\/h5>\n<\/td>\n<\/tr>\n
IT Hours<\/td>\nMonday – Friday from 8am to 5pm. Available for in-person visits, phone, email, and tickets requests.<\/td>\n<\/tr>\n
IT Website<\/td>\nhttps:\/\/it.se.edu\/<\/a><\/td>\n<\/tr>\n
IT Support Ticket<\/td>\nhttps:\/\/www.se.edu\/support\/<\/a><\/td>\n<\/tr>\n
IT Email<\/td>\nIT@se.edu<\/td>\n<\/tr>\n
IT Phone<\/td>\n580-745-2408<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Contact Resources | SE Student Services Support<\/h3>\n\n\n\n\n\n\n\n\n\n
\n

Henry G. Bennett Library Support<\/h4>\n<\/td>\n<\/tr>\n

\n
Library Catalog, Databases, Interlibrary Loans, & Research Guides<\/h5>\n<\/td>\n<\/tr>\n
Library Hours<\/td>\nThe library’s hours can vary by semester\/holidays, but you can typically find their hours information on the se.edu\/library<\/a> website.<\/td>\n<\/tr>\n
Library Website<\/td>\nhttps:\/\/www.se.edu\/library\/<\/a><\/td>\n<\/tr>\n
Library Email<\/td>\nAskALibrarian@se.edu<\/td>\n<\/tr>\n
Library Live Chat<\/td>\nClick this link<\/a> to access the library’s chat resource.<\/td>\n<\/tr>\n
Library Phone<\/td>\n580-745-2932<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n\n\n\n\n
\n

Registrar’s Office<\/h4>\n<\/td>\n<\/tr>\n

\n
Registration, Student Information, & Academic Data in Colleague Self-Service<\/h5>\n<\/td>\n<\/tr>\n
Registrar Hours<\/td>\nMonday \u2013 Friday from 8am to 5pm. Available for in-person visits, phone, or email requests.<\/td>\n<\/tr>\n
Registrar Website<\/td>\nhttps:\/\/www.se.edu\/registrar\/<\/a><\/td>\n<\/tr>\n
Registrar Email<\/td>\nRegistrar@se.edu<\/td>\n<\/tr>\n
Registrar Phone<\/td>\n580-745-2165<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

General Info If you are experiencing technical issues, please go to support.se.edu and fill out to ticket. The appropriate department will be contacted, and you should receive a response within […]<\/p>\n","protected":false},"author":41,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-with-sidebar.php","meta":{"footnotes":""},"class_list":["post-719","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nSE Tech Support Resources - Center for Instructional Development and Technology<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SE Tech Support Resources - Center for Instructional Development and Technology\" \/>\n<meta property=\"og:description\" content=\"General Info If you are experiencing technical issues, please go to support.se.edu and fill out to ticket. The appropriate department will be contacted, and you should receive a response within […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/\" \/>\n<meta property=\"og:site_name\" content=\"Center for Instructional Development and Technology\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-28T21:32:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.se.edu\/cidt\/wp-content\/uploads\/sites\/22\/2022\/09\/button-CIDTChat-300x174.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/\",\"url\":\"https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/\",\"name\":\"SE Tech Support Resources - Center for Instructional Development and Technology\",\"isPartOf\":{\"@id\":\"https:\/\/www.se.edu\/cidt\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.se.edu\/cidt\/wp-content\/uploads\/sites\/22\/2022\/09\/button-CIDTChat-300x174.png\",\"datePublished\":\"2022-08-05T15:08:57+00:00\",\"dateModified\":\"2023-11-28T21:32:44+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/#primaryimage\",\"url\":\"https:\/\/www.se.edu\/cidt\/wp-content\/uploads\/sites\/22\/2022\/09\/button-CIDTChat.png\",\"contentUrl\":\"https:\/\/www.se.edu\/cidt\/wp-content\/uploads\/sites\/22\/2022\/09\/button-CIDTChat.png\",\"width\":1024,\"height\":594,\"caption\":\"CIDT Support Live Chat\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.se.edu\/cidt\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"SE Tech Support Resources\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.se.edu\/cidt\/#website\",\"url\":\"https:\/\/www.se.edu\/cidt\/\",\"name\":\"Center for Instructional Development and Technology\",\"description\":\"Just another Southeastern Oklahoma State Sites site\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.se.edu\/cidt\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"SE Tech Support Resources - Center for Instructional Development and Technology","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/","og_locale":"en_US","og_type":"article","og_title":"SE Tech Support Resources - Center for Instructional Development and Technology","og_description":"General Info If you are experiencing technical issues, please go to support.se.edu and fill out to ticket. The appropriate department will be contacted, and you should receive a response within […]","og_url":"https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/","og_site_name":"Center for Instructional Development and Technology","article_modified_time":"2023-11-28T21:32:44+00:00","og_image":[{"url":"https:\/\/www.se.edu\/cidt\/wp-content\/uploads\/sites\/22\/2022\/09\/button-CIDTChat-300x174.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/","url":"https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/","name":"SE Tech Support Resources - Center for Instructional Development and Technology","isPartOf":{"@id":"https:\/\/www.se.edu\/cidt\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/#primaryimage"},"image":{"@id":"https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/#primaryimage"},"thumbnailUrl":"https:\/\/www.se.edu\/cidt\/wp-content\/uploads\/sites\/22\/2022\/09\/button-CIDTChat-300x174.png","datePublished":"2022-08-05T15:08:57+00:00","dateModified":"2023-11-28T21:32:44+00:00","breadcrumb":{"@id":"https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/#primaryimage","url":"https:\/\/www.se.edu\/cidt\/wp-content\/uploads\/sites\/22\/2022\/09\/button-CIDTChat.png","contentUrl":"https:\/\/www.se.edu\/cidt\/wp-content\/uploads\/sites\/22\/2022\/09\/button-CIDTChat.png","width":1024,"height":594,"caption":"CIDT Support Live Chat"},{"@type":"BreadcrumbList","@id":"https:\/\/www.se.edu\/cidt\/se-tech-support-resources\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.se.edu\/cidt\/"},{"@type":"ListItem","position":2,"name":"SE Tech Support Resources"}]},{"@type":"WebSite","@id":"https:\/\/www.se.edu\/cidt\/#website","url":"https:\/\/www.se.edu\/cidt\/","name":"Center for Instructional Development and Technology","description":"Just another Southeastern Oklahoma State Sites site","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.se.edu\/cidt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.se.edu\/cidt\/wp-json\/wp\/v2\/pages\/719","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.se.edu\/cidt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.se.edu\/cidt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.se.edu\/cidt\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/www.se.edu\/cidt\/wp-json\/wp\/v2\/comments?post=719"}],"version-history":[{"count":3,"href":"https:\/\/www.se.edu\/cidt\/wp-json\/wp\/v2\/pages\/719\/revisions"}],"predecessor-version":[{"id":819,"href":"https:\/\/www.se.edu\/cidt\/wp-json\/wp\/v2\/pages\/719\/revisions\/819"}],"wp:attachment":[{"href":"https:\/\/www.se.edu\/cidt\/wp-json\/wp\/v2\/media?parent=719"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}