SE Tech Support Resources
General Info
If you are experiencing technical issues, please go to support.se.edu and fill out to ticket. The appropriate department will be contacted, and you should receive a response within the next business day.
If you are experiencing issues with Canvas specifically, you can also reach out to our CIDT Support LiveChat (via the link above or in the section below).
Contact Resources | Technology Support
The Center for Instructional Development and Technology (CIDT) |
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Canvas, Respondus, & Zoom Support |
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| CIDT Hours (In Office) | Monday – Friday from 8am to 5pm. Available for in-person visits, phone, email, & chat. |
| CIDT Hours (After-hours) | Monday – Sunday with intermittent hours spanning from 8am to 1am. Available ONLY by email and chat. After-hours phone calls are available upon request. |
| CIDT Website | www.se.edu/cidt |
| CIDT Email | CIDT@se.edu |
| CIDT LiveChat | Access CIDT’s live chat page or go to CIDT’s webpage and use the chat bar at the bottom of the page. You will either speak with a live representative or, if no one is available, you can leave a message and CIDT will get back with you via email as soon as possible. |
| CIDT Phone (In Office) | 580-745-3185 |
| CIDT Phone (After-hours) | 580-789-9643 |
IT Support Services |
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SE Email, Colleague Self-Service, & General SE Technology Support |
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| IT Hours | Monday – Friday from 8am to 5pm. Available for in-person visits, phone, email, and tickets requests. |
| IT Website | it.se.edu |
| IT Support Ticket | support.se.edu |
| IT Email | IT@se.edu |
| IT Phone | 580-745-2408 |
Contact Resources | SE Student Services Support
Henry G. Bennett Library Support |
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Library Catalog, Databases, Interlibrary Loans, & Research Guides |
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| Library Hours | The library’s hours can vary by semester/holidays, but you can typically find their hours information on the SE Library website. |
| Library Website | www.se.edu/library |
| Library Email | AskALibrarian@se.edu |
| Library Live Chat | Access the library’s chat tool via their Library Chat LibGuide. |
| Library Phone | 580-745-2932 |
Registrar’s Office |
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Registration, Student Information, & Academic Data in Colleague Self-Service |
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| Registrar Hours | Monday – Friday from 8am to 5pm. Available for in-person visits, phone, or email requests. |
| Registrar Website | www.se.edu/registrar |
| Registrar Email | Registrar@se.edu |
| Registrar Phone | 580-745-2165 |